How can we help?
Arriva is a property management platform for short-term rentals. It handles reservations, guest check-in, kiosk payments, and automated messaging.
If you have a question or need assistance, reach out to our support team using the contact details below.
Frequently Asked Questions
How do I log in to the app?
Your login credentials are provided by the property owner or administrator. Contact them directly or email us if you need help recovering access.
I forgot my PIN or password.
Use the "Forgot password" option on the login screen, or contact your property manager. Admins can reset credentials from the dashboard.
I have a question about my reservation.
For reservation-specific questions, contact the property directly. Their contact info is included in your booking confirmation.
The app is not working as expected.
Try closing and reopening the app. If the issue persists, email us at i@kolmex.com with a short description of what happened.
Privacy
Read our Privacy Policy to learn how Arriva handles your data.
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